- Contact Us
Contact Us & Customer Feedback
Green Endings by Oakwood Funerals appreciates hearing from you.
You can contact us by selecting from the links below. We welcome and invite you to provide us with feedback about your experience with us.
- I have a question or I need to arrange a funeral now
- I'm interested in preplanning a funeral
When you contact us with a complaint, you will receive a Complaint Reference Number. Please keep this number somewhere safe in case you need to contact us again so we can access a detailed record of your complaint and be ready to assist you further.
We treat every complaint seriously and we endeavour to resolve your issue straight away. If your complaint cannot be resolved by your first point of contact, it will be escalated immediately. We will endeavour to resolve your complaint within 10 business days. As we work to resolve your complaint, we may contact you if we require more information.
For more information about our complaints handling process, please read our Complaints Handling Policy here.
Use this form for any questions, suggestions and general feedback you might have, or for getting in touch about arranging a funeral service that is needed now, and one of our team members will be in touch.
Thank you for contacting us. One of our representatives will get in touch with you shortly. Meanwhile, we hope you enjoy your visit on our website .
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