Frequently Asked Questions
From wondering about what a prepaid funeral plan really involves, to what happens to the money you pay in advance - below are the answers to some commonly asked questions in regards to prepaying a funeral service.
To read the answers, please click on the + sign to the right of each question.
Many families choose to discuss their choices for the type and style of a funeral and record their preferences in advance, particularly if they choose to have a green funeral.
Prepaying a funeral means that you have time to think about all the options available to you. It gives you the chance to personalise the Green Endings service and make it a celebration of your life. It can also be a way to get your loved ones involved in creating a positive and meaningful experience.
A prepaid plan provides for many options including:
- Professional guidance in organising a ‘green’ funeral, information and ideas about what is important to you and assistance with any final details
- Transfer of the deceased during business hours into the care of your nominated Green Endings by Oakwood funeral home, within a maximum radius of 70 kilometres
- Attendance of an experienced funeral director at the funeral ceremony, if required
- All necessary documentation for your natural burial or cremation
- Advice on how to best offset carbon emissions
- Choice of biodegradable coffin or urn
- Cremation arrangements
- Memorial tree planting
- Memorial plaque
- Green venues for the service
- Green catering options
- Use of recycled materials
- Charity donation options
- Online memorial
- Press notices
- Clergy fees
- Provision of hearse and other vehicles
- Travel Protection Plan can be included for when you are temporarily away from home
These are only some of the options available to you when you choose a Green Endings funeral service. We encourage you to discuss any ideas you may have with your Green Endings by Oakwood funeral director, so that you ensure that the service is truly personalised and unique.
There are many advantages when you take care of your final Green Ending arrangements in advance.
Financially, by paying now the members of your family will not need to raise funds for a funeral at an already difficult time. The cost of the funeral will be locked in at today’s prices and a Green Endings funeral is often cheaper than a traditional funeral service. Prepaying may also help you qualify for a pension or a part-pension.
There are a number of emotional benefits, too. Prepaying funeral arrangements relieves your family of the stressful responsibility of making difficult decisions at a time of immense grief. It ensures that your funeral will be a ‘green’ one, and one in keeping with how you have lived your life.
When you make arrangements in advance you are able to make informed choices about what type of service you would like, especially if you are choosing environmentally friendly products and services.
You can also take comfort knowing that your Prepaid Funeral from Green Endings will be carried out by Oakwood Funerals’ caring and experienced staff who will look after your family at a time of need and will deliver a service according to your wishes.
Funds given towards a a prepaid funeral to be conducted by Green Endings are invested into an independent trust: The Over 50’s Guardian Friendly Society Limited (Society).
The Society bears any investment risk and ensures the selected services will be provided at the time of need according to the wishes you set out in the contract. The Society complies with all state and federal laws, such as the Funeral Funds Act.
No. You cannot withdraw from a prepaid funeral plan, nor can it be used in any way other than to pay for funeral expenses.
However, if you have a prepaid funeral and you change your mind, you are entitled to cancel the plan within 30 days, or such other period as required by legislation, from the date of receipt of a confirmation letter from the Society the money is held in.
After this cooling off period you cannot cancel or reduce the services written in the plan.
You can contact us using the Prepaid Enquiry form on this website. Alternatively, you can contact your local Green Endings by Oakwood funeral director at:
506 Marmion Street
Phone +61 (08) 9330 8300
6 Robinson Place
Phone +61 (08) 9529 3399